Service & After Care

Our commitment to you does not cease the millisecond your item of furniture is delivered. Please don’t hesitate to contact us if you want to discuss any part of our furniture or services we provide. We are always here to assist you in any way we possibly can.

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We love buying and selling furniture and we think we are not too bad at it, we hope you do too. Our skills do not lie in the repair and restoration of furniture. But we know people who truly are experts in this field. Our partners Ecomaster have over 15 years’ experience in restoring and repairing furniture to pristine condition.

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Accidents do alas happen, and where repairs are not covered by our 10 year frame warranty, we can arrange a competitive quote from Ecomaster. Their highly trained technicians will usually carry out any necessary repairs in a single visit. You can also choose weekend or early morning appointments.

Possible repairs include those for scuffs, tears, rips, scrapes, burns, splits, colour loss, stitching, pets damage, frames, recliner mechanisms and foam damage. If an item simply cannot be repaired, the technician will advise on the best way forward. 

You will be surprised what can be economically repaired at a fraction of the cost of replacing the item. Please do not hesitate to contact us about any aspect of your furniture – before during or after your purchase.