Delivery

Stand and Deliver

We focus on what we do best. Sourcing high quality furniture at great prices. Our expertise is in furniture, not delivery or logistics.

To provide first class hassle-free delivery service, we have partnered with Home & Retail the leading Europe-wide logistics and delivery company. They have over 20 years’ experiendelivery_vance specialising in furniture deliveries. Their fully trained, experienced delivery experts will treat your furniture with the same attention and care that was applied during the manufacturing process.

White Glove Service

We try wherever possible to avoid using furniture jargon, and where we do, we explain it. Picture the chief butler in Buckingham Palace pouring a pint of sherry from the finest polished Waterford crystal decanter wearing pristine soft white velvet gloves and you will understand what we mean. But don’t picture him drinking the pint of sherry and losing his job as our drivers would never do that under any circumstances. Even at Christmas or on their birthday.

We would warn you that we reserve the right to wear any colour of gloves, so please don’t be disappointed if our delivery people arrive wearing fluorescent pink gloves.

Tracking and Delivery Slots

When your furniture leaves our workshop, you will be informed via text and email and given login details to allow you to track the progress of your item. As the delivery time approaches, we will contact you, usually by phone, to arrange a convenient 2 hour delivery time slot.

For added flexibility we deliver 7 days a week with no additional charge for weekend deliveries. We will give you appropriate and timely updates via text or email to keep you informed of any possible variances from the agreed delivery time.

The finishing Touches

Your purchase will be protected in transit with the best protective packaging materials. It will arrive at your home in pristine condition and then unpacked and place in the room and location of your choosing. Where necessary, your item will be assembled.

You will be given time to fully inspect your furniture and give any feedback on its condition. All packing materials will then be removed and recycled. If required, any existing items of furniture can be taken away, disposed of and recycled. A competitive quote for this service can be provided prior to delivery. Our experience and feedback from customers is the delivery service is really smooth and hassle free!